Frequently Asked Questions

Where are you located?

Minnie's Cookies is a registered MDA MN Cottage Food Law producer based in Maple Grove, Minnesota. At this time, all visits and order pick-ups are available by appointment only. Don't worry—it's not a secret lair (but wouldn't that be fun?).

 

What about Classes and Holiday Pop-ups? Head over to those pages to find more info.

Do you offer shipping?

Unfortunately, shipping is not available (per MN Cottage Law). All cookies for pre-sales, pop-ups and custom orders must be picked up in person. 

Where do your cookie classes take place?

Classes are held at various locations within the Twin Cities area. For details on a specific class, visit the Cookie Classes page.

How much do your cookies cost?

Download my Menu and Price List for a breakdown of cookie types and costs.

How long do your cookies stay fresh?

All cookies are individually heat-sealed in a cellophane bag to maximize freshness and flavor. If left in their bags, the cookies should stay fresh for up to 2 weeks. I like to say that if you're not going to be eating the cookies within a week, to freeze them for maximum freshness.  See below on how to freeze your cookies.

Can you freeze decorated cookies?

Yes! My cookies freeze very well! Often times people will freeze the cookies if I am unavailable for the exact date they'd like.  To freeze the cookies you will very carefully place them in a tub or ziploc (if using a ziploc I recommend putting a cookie sheet under it for stability).  Rather than stacking them on top of one another, try stacking them on their sides. If your cookies are packaged in a box you can simply leave them in there and put the box in the freezer. You will then take them out of the freezer the night before you'll be needing them.  DO NOT open the container or ziploc until the cookies are completely thawed.  This is the most important step, opening the container may cause condensation and will ruin the cookies. I generally say to just take them out of the freezer and leave until morning. 

How far in advance should I place my custom order?

I typically book 2-3 months in advance, so the sooner the better! If you need cookies sooner or are wondering about my availability, head to the Custom Orders page to submit a request. I'll get back to you soon to chat details and availability.

Do you offer gluten-free, dairy-free, nut-free etc.. cookies?

Unfortunately, I do not at this time.

Do you deliver?

No, I do not.

When is payment due?

Payment is due within 48 hours of an invoice being sent. Cookie orders are not booked until they are paid in full.  For very large orders I require a non-refundable deposit to hold the date.

Do you offer refunds?

I am able to refund and cancel your cookie order up to 14 business days prior to your pick up date.  No refunds will be given for cookies that have already been made, this includes holiday cookies. Any holiday cookies that are left 24 hours after the pickup times have ended will be forfeited with no refund unless other arrangements have been made with me. 

© 2019 Minnie's Cookies 

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